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This plugin synchronizes contact and booking data between Guestline and Maileon. Only contacts, who didn’t explicitly object to 3rd party marketing mailing usage of their data will be considered for any synchronization. Optionally, unsubscriptions may be transfered back to Guestline, by which the afforementioned 3rd party marketing mailing usage will be declined. Booking data will be synchronized to Maileon by Transactions (contact events) and may be used for analyses, to trigger Marketing Automations or to send out Trigger Mailings.
Configuration
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Maileon API Key
API key1 to authenticate in Maileon's REST-API.Guestline Site ID
Part of your Guestline credentialsGuestline Operator Code
Part of your Guestline credentialsGuestline API Password
Part of your Guestline credentialsPermission
The initial permission for new contacts if no Double OptIn process should be started.Send Double OptIn Mailing
Activates Maileon’s Double OptIn process for each new contact.Activate single user tracking
Sets the permission to include single user tracking (DOI Plus) for each new contact. Only available if a Double OptIn process should be started.Double OptIn Key
An alphanumeric key to identify the DOI Mailing to be send. Only available if a Double OptIn process should be started.Synchronize contacts
Activates contact synchronizations from Guestline to Maileon. Only contacts, who didn’t object to 3rd party marketing mailing usage and with an email address will be transferred.Synchronize reservations
Activates synchronization of booking reservations (see below for more information about contact events)Synchronize cancellations
Activates synchronization of booking cancellations (see below for more information about contact events)Synchronize check-ins
Activates synchronization of check-ins (see below for more information about contact events)Synchronize check-outs
Activates synchronization of check-outs (see below for more information about contact events)Synchronize unsubscriptions
Synchronizes unsubscriptions back to Guestline, by objecting to the usage of marketing mailings.
Be aware: this may interfere with other integrations in your Guestline account.
Booking data (contact events)
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booking_id
The main reference to the booking in Guestlinestatus
The booking status (PreArrival
,Cancelled
,Resident
orCheckedOut
)type
The booking or reservation type (Bedroom
,Function
,Nra
orMaster
)room_id
Room number or nameroom_type_code
The code of the room type (COTTAGE_1
,COTTAGE_2
,COTTAGE_3
,DBL_STANDARD
,DBL_SUPERIOR
,FAMILY
,FUNCTION
,MEETING_ROOM
,PENTHOUSE
,PUBLIC
,SUITE
orTREATMENT
)arrival_at
The arrival datedeparture_at
The departure datecreated_at
Date of date of the booking’s creationupdated_at
Date of the last updatecreator
The contact, who created the bookingguests
A list of all guests arriving in at the hotel
The creator of the booking may also be referenced through the Maileon Maileon’s contact pool.
All contacts will have the following data available:
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The plugin will create the Webhook to send contact information back to Guestline automatically, once you’ve activated the setting in the configuration panel (see above).
However, in order to synchronize unsubscriptions back to Guestline, the unsubscription settings in the Maileon account need to be adjusted:
Browse to Settings → Contact Management → Unsubscriber Management in your Maileon account
Add External ID and last name to the list of fields, which will not be anonymized
Add Email address , External ID and last name to the list of fields, which will be transferred to the unsubscriber database
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